Mike Elgan Talks About Customer Service On NPR
National Public Radio's Day to Day program was kind enough to have me on the program, talking about Black Friday and how technology affects customer service. NPR
23 November 2007
My name is Mike Elgan.
I live in Santa Barbara, California, and
learn, think, write and speak about
technology culture for:
My daily blogs and weekly columns reach more than 500,000 readers per month (and growing fast). I'm available for writing, speaking and consulting work - or for media interviews - on the subjects I cover in my writing (please contact me at the address below). In the past, I've worked as chief editor for Windows Magazine, HP World Magazine, Inside HP, HP World News, The Palm Reader, Palm News, Road Tricks, Portable Life News, Laptop Life, BuzzWords, Pocket Windows and Portable Windows, most of which I founded or launched. I've appeared on CNN, CNBC and FOX News and been quoted by The New York Times, Wall Street Journal, NPR and hundreds of other TV, radio, print, in-flight and online media. If you've got an idea, drop me a line! |
Send a News Tip
Newsletter
Contact
Blog
RSS
