Mike Elgan
Columns and articles by technology culture writer Mike Elgan

07 May 2008

Why Steve Ballmer Should Resign

Remind me again why Steve Ballmer is CEO of Microsoft? He's got no vision, no charisma, no engineering cred and no outside experience running a company. Ballmer himself admits to not being good at negotiating. And now his deal-making and decision-making skills are being questioned. Datamation

21 March 2008

Sweet New Service Backs Up While It Syncs

Sharpcast's SugarSync software and service automatically syncs across PCs, Macs and phones. Computerworld

19 March 2008

Has Digg Already Picked the President?

Social bookmarking sites actual endorse candidates without actually trying to do so. By searching the sites, and sorting those searches by votes or popularity, you can get a sense of who members prefer. Interestingly, all the major social bookmarking and social networking sites agree on the same candidate. The very definition of a Web 2.0 site is one that derives its value from the actions of users. Users are voters, and if these user-voters choose a candidate, shouldn't that candidate win the election? Datamation

14 March 2008

Why the iPhone Will Change the (PC) World, Part 2

If you accept the inevitability of the next-generation interface — the UI with advanced versions of iPhone's multitouch, gestures, physics, 3-D and diminished role of symbolic representation (icons) — then all the rest follows. Giant screens you touch will have to be pivoted at an angle because vertical or horizontal use will be awkward. Mice will vanish because you'll touch on-screen objects directly. The screen will provide an incentive to get rid of the keyboard. The end result will look and work like a giant iPhone or iPod Touch. Computerworld

11 March 2008

Is It Time to Globalize Time?

Don't look now, but business is global. Media is global. Communication is global. So why are we still torturing ourselves with local time? In the United States, why are we double-torturing ourselves with local time aggravated by daylight saving time? Enough! Why don't we all get behind a switch to GMT everywhere? Datamation

07 March 2008

Making the Phone-PC Connection

It seems these days that every Tom, Dick and Harry — or more accurately, every Dell, Acer and Apple — wants to get into the cell phone/handset business. The handset market is already crowded with far too many phones. If the PC makers are really serious about entering the cell phone market with distinctive products people might actually want, why not improve the cell phone awareness OF PCs, and vice versa? Computerworld

06 March 2008

Inside the Shady World of Spy Gadgets

Most spy gadgets should be and could be used for legal and ethical purposes (but you know they probably won't be). Datamation

01 March 2008

Was Windows XP Microsoft's Last Good OS?

The biggest problem isn't that the company's newest products are unusable, but that Microsoft may have actually lost the ability to make good operating systems. Computerworld

29 February 2008

How Fake Is Your PC?

Personal computers are getting faker. The percentage of counterfeit components is growing steadily, if unevenly. Fake components make PCs cheaper. The downside is declining reliability, safety and performance. Is it even possible to keep it real? Datamation

25 January 2008

A New iPhone This Summer?

Everybody's freaking out about Apple's iPhone sales, but look closely enough and you'll find good news. Computerworld

04 January 2008

The Most Hated Company In the PC Industry

Who in the hell is Asustek, and why does Microsoft hate them more than any other company in the industry? Why does Apple, Dell and Palm Computing hate them? And why does Intel love them? Datamation

03 January 2008

I Want to Live In a Surveillance Society

As privacy advocates argue, vote and campaign for keeping private business private, let's also make sure we claim and win the right to use our own ubiquitous camera phones, recording devices and other technologies to keep public business public. Computerworld.com

19 December 2007

I Want My MPC: The 'Multi-Touch PC' Era Dawns

Apple's got it, but you can't do much with it. Microsoft's got it, but you can't afford it. And Dell's got it, but you can't have it yet. Everyone's talking about multi-touch. But what is it, exactly, and why should you care? Datamation

06 December 2007

Amazon Kindle Does E-Mail and More

Don't tell Amazon, but its new Kindle e-book reader does e-mail, RSS feeds and calendaring. Here's how to do it. Computerworld

The Kindle: Saving Your Eyes, Wallet, and the Environment

I've been using a Kindle now for a few days, and reading my subscription to The New York Times. Reading a Kindle-based newspaper is superior -- far superior, actually -- to reading a paper newspaper. So even if you don't care about saving the newspaper industry -- even if you hate the environment -- buy a Kindle anyway for purely selfish reasons. Datamation

30 November 2007

Video Games Make Kids Violent, Stupid and Sick?

Video games have occasionally served as a convenient scapegoat for whatever ails youth. But just this week, the normal trickle of blame has become a torrent, with loud proclamations from many quarters that computer games are making kids violent, stupid and sick. Here's why they're wrong. Computerworld

28 November 2007

Cult Watch 2007: Who's Drinking the Kool-Aid?

As we wind down another year in technology, it's a good time to check in on the tech cults -- Apple, Microsoft, Linux, Google, Amazon, Palm and BlackBerry -- and see how they’re doing. Datamation

23 November 2007

Mike Elgan Talks About Customer Service On NPR

National Public Radio's Day to Day program was kind enough to have me on the program, talking about Black Friday and how technology affects customer service. NPR

Why Everyone Should Use Google Calendar

Here's how to use Google Calendar to make your own local "city guide"; never forget birthdays and anniversaries (with a neat trick); build a just-in-time information system; nag yourself; and provide information at your fingertips no matter where you are. Here's how you can improve your life with Google Calendar. Datamation

21 November 2007

Surprising Facts About Amazon's Kindle E-book

Last April, I wrote a column titled, "Why e-books are bound to fail." Amazon's new Kindle e-book has proved me wrong. The Kindle is a game-changing revolution in buying, reading, managing and using electronic books and other content. It's also the hottest holiday gift you can buy this year for anyone who loves to read. In this column, I tell why it's such a great product, and also list some very surprising facts about Amazon's Kindle. Computerworld

15 November 2007

What To Do About Teen 'Junk Sleep' Syndrome

What if I told you about a dangerous virus spreading through high schools and middle schools, a virus that now infects between a quarter and a third of the teen population. The virus is teen technology culture, and it's causing serious harm to a whole generation of kids. Computerworld

A Modest Proposal to Solve the H-1B Visa Crisis

H1-B visas are controversial. Proponents argue that by enabling businesses to hire skilled workers from abroad, U.S. companies are better able to compete in the global marketplace. Opponents charge that H-1B visa holders displace Americans because they're paid less, and they lower American wages for skilled work. Here's my proposal to solve the problem. Datamation

14 November 2007

New 'Radical Mobility' Blog Launched by Mike Elgan

I just launched a new blog about "radical mobility" at Computerworld.com. The blog is called The World Is My Office, and is all about mobile computing all the time from anywhere (instead of just some of the time from the usual locations). The World Is My Office

09 November 2007

Wishing You and Yours a Haptic Holiday

"Force feedback" game controller technology is shaking up the cell phone market. If you live in the United States, and want a haptic phone this year, I’ve got good news and bad news. The good news is that there are seven haptic phones available. The bad news is that five of them aren’t available in the United States -- only in Europe and Asia. You can, however, buy an unlocked phone abroad or online, and use it in America. Here are the seven haptic phones available in time for the holidays. Computerworld

08 November 2007

Black Friday Secrets They Don't Want You To Know

They don't call the day after Thanksgiving "Black Friday" for nothing. It's all about launching the megastores "into the black" – into profitability. They profit not by offering goods at a loss, but by using ultra-low prices to lure you into their stores, where they can employ dirty tricks to make money. But with my secrets, and some smart planning, you can make "Black Friday" profitable for yourself, not the store. Here are the 10 things retailers don't want you to know. Datamation

02 November 2007

Making the Google Phone, OpenSocial Connection

Everyone is talking about two big Google projects: The long-awaited Google Phone, and the new OpenSocial initiative. Each is cool, but combined, well, they're going to change everything. Computerworld.com.

31 October 2007

God Said The New York Times Is Dead

Or maybe it was evolution. Either way, newspapers have served us well for 400 years, but have finally outlived their usefulness. I'm not predicting that newspapers will disappear -- only that they should. Cancel your subscription already. It's over. Datamation

25 October 2007

Gubbing Things Done

I've tried dozens of software products and services for handling my Getting Things Done tasks and projects -- even the dedicated Getting Things Done Outlook plug-in sold by David Allen’s organization. I've discovered that Gubb is by far the best system for managing these things -- especially for people having trouble making Getting Things Done stick. Datamation

19 October 2007

iPhone? All Phones Should Be 'Unlocked'

We cell-phone users should demand fully unlocked cell phones and reward carriers who provide unlocked phones with our business. And carriers need to prepare for the future. Nonphone SIM card devices, widespread use of multiple-SIM phones and multiple phone SIMS are all coming. And customers will demand freedom and choice. Computerworld

17 October 2007

How to Predict the Future

Why would anyone want to be able to predict the future? Doing so can help you invest your money better, choose a better career path, and be a more enlightened voter. People make decisions all the time based on predictions, often badly. Here's how to predict the future -- and do it right. Datamation

09 October 2007

Are People Falling In Love with Computers?

Social scientists have recently begun to piece together a growing and disturbing phenomenon: People are falling in love with their PCs, cell phones and robots. Datamation

04 October 2007

Computers Are Listening -- So What?

A new Skype-like VoIP Internet telephone service called ThePudding plans to make its money with computers that "listen" to your calls, then place ads related to the topic of your conversation. The media is slamming the technology as a "creepy," "spooky" and "disturbing" feature that "eavesdrops" and "spies" on users. But the technology is nothing to worry about and, in fact, a really good idea. Computerworld.com

03 October 2007

Apple Arrogance Unleashed!

Steve Jobs once said in an interview that "the only problem with Microsoft is, they just have no taste." That may be true. But the only problem with Apple is that it has no gratitude. Or humility. Or generosity. Or manners. In the past few months, the company seems to have crossed some kind of invisible line, now brazenly pissing off not just competitors, but its most devoted fans, closest partners and industry supporters. Once-loyal and worshipful Apple fans are now calling for boycotts and class-action lawsuits. Is Apple blind to its own arrogance in the same way that Microsoft is blind to its lack of "taste"? Datamation

28 September 2007

Why Apple's 'New Newton' Will Rule

Some company will dominate the small-computer market. Will it be Palm with its Foleo? (No, they didn't kill it.) Will it be Nokia with it's just-approved mini-tablet? Will it be any of dozens of Ultra-Mobile PCs, such as those from Asus, Fujitsu, Sony, OQO or others? Prediction: It's going to be -- wait for it! -- Apple! Computerworld.com

26 September 2007

Don't Believe In Google's 'My World'

Everybody's talking about Google's secret "My World" project, a cross between the virtual environment Second Life, and the social network Facebook. Sounds awesome. Unfortunately, what we know about the “My World” project is made up from what Google might call a "mashup" of sketchy facts, speculation and wishful thinking. Let's have a look. Datamation

21 September 2007

Here Comes The Mother of All Genealogy Databases

I've always found genealogy boring. But it's about to get exciting, very exciting, and for everybody. With a million times better results at a fraction of the effort -- well, that's something our ancestors couldn't even have imagined. Computerworld.com

20 September 2007

The Myth of the Solar PC

If you think solar powered desktops, laptops and cell phones are available, you're not alone. A lot of people are walking around with that impression. Unfortunately, it’s a myth. Datamation

13 September 2007

The 8 Secrets that Make Apple Number One

Apple's success is no accident, and it's not a passing phenomenon. Apple knows something that other companies don't. Here are the eight secrets that make Apple the best company in the industry. Computerworld.com

12 September 2007

The Conference Call Is Dead

It's time to kill the conference call. There's a better way: TalkShoe's new ShoePhone. Datamation

06 September 2007

It's Official, Apple Is the New Microsoft

Ten years ago, Microsoft was the company everyone loved to hate. Don't look now, but the role of the industry's biggest bully is increasingly played by Apple, not Microsoft. Here's a look at how Apple has shoved Microsoft aside as the company with the worst reputation as a monopolist, copycat and a bully. Computerworld.com

05 September 2007

6 Rules For A Teflon Mind

Distracted people rarely achieve great things. And multitasking is a myth. Here are six rules for a Teflon mind. Datamation

30 August 2007

Questioning the Cell Phone Crackdown

Cell phones are increasingly banned, among other places, in theaters, restaurants, schools, hospitals, museums, doctor's offices and airplanes during flight. So what's so bad about banning gadgets? Computerworld.com

29 August 2007

Text Messaging On Steroids

Each communications medium offers unique power. E-mail is asynchronous and can broadcast "one-to-many." IM and e-mail can be done on a PC and with a proper keyboard. IM and phone calls are instantaneous. SMS and cell phones calls catch people away from their desks, and grab attention by audibly ringing the phone. A new service called Joopz combines the power of each of these media into one. Datamation

23 August 2007

Is the Future of Cell Phones 'Voice-Based'?

Imagine being able to leave your full-featured, pocket-size cell phone behind if you choose, and carry only the earpiece from which you could at minimum make and receive phone calls. Computerworld.com

22 August 2007

Easy Like Blogging

Thanks to a free new service called Texty, just about any page can be as easy to publish and maintain as a blog is. Datamation

16 August 2007

Weird, Scary and Bizarre iPhone Tales

The old carnival freak show is dead and gone (or has at least moved to reality television and daytime talk shows). But in our hearts, we still long to gawk at the strange and the bizarre. That's why iPhone culture is so entertaining. Computerworld.com

09 August 2007

Don't Leave Home Without Plaxo

The best thing about Plaxo, surprisingly, is that it's an incredibly powerful enabler for mobile computing. Computerworld.com

Photographic Memory for Web Surfing

I strongly recommend that you make your Web discoveries more "sticky" by creating and maintaining your own reliable place to capture links, and use your page as your browser's start page. Datamation

03 August 2007

Notebook PCs: The Bigger, the Better

The experts are wrong. Giant laptops rule. (Just don't put one on your lap.) Computerworld.com

01 August 2007

Why Wait? Get iPhone Widgets Now!

I've been using iPhone-like widgets -- first on my Treo, then on my BlackBerry Pearl -- for a year now. My source for widgets is a service called Plusmo. Datamation

29 July 2007

Stalker Terrorizes Family Via Cell Phone?

The Kuykendall family in Fircrest, Wash., claims that a hacker has been stalking them for four months through their camera phones, using the microphones in the phones to listen to them and the cameras to watch. How real is the threat? Not very. Computerworld.com

27 July 2007

Are Chinese Gadgets Deadly, Too?

A rash of tainted food and toxic toys from China raise questions about the safety of cell phones. Computerworld.com

26 July 2007

Free Money! (No, I'm Not Kidding!)

If I told you where to find little piles of money around your house, would you be interested? Good, because that's exactly what I'm going to do. Datamation

20 July 2007

So You Want To Be a Cell Phone Stalker

A new generation of 'snoopware' listens, watches and spies through cell phones. Computerworld.com

18 July 2007

Make Yourself Look Good Online

Google yourself. What comes to the top? You don't have any control over it. Or do you? A new category of Web service lets you fix, enhance and optimize your online reputation. Datamation

13 July 2007

Dear FAA, et al.: We Passengers Are Fed Up

The commercial airline status quo is unacceptable, and we passengers demand immediate action. We pay billions in taxes and tickets, and still: All of you are failing us. It's time for you to step up and do your jobs. Computerworld.com

11 July 2007

Find Yourself Online (And Make Sure You're You)

Here are the best search engines for finding out what information people can find out about you. Datamation

05 July 2007

Outsource Your Personal Chores

By "outsourcing" low-value work, you can focus on the high-value work that enables you to make more income, achieve more and reach your bigger life goals. Datamation

03 July 2007

After the iGasm

Google News returns 22,000 iPhone stories. Here's all that news in 600 words. Computerworld.com

27 June 2007

The End of 'Voicemail Hell'

There are two kinds of people: talkers and typers. Can't we all just get along? hanks to a free new service that launched this week, the answer is: Yes, we can. Datamation

22 June 2007

Big Brother Is Watching You... and He's a Computer

Privacy activists have been lamenting increasing surveillance by cameras and warn of abuse by authorities who have access to them. But two additional trends portend a disturbing new direction. The first trend: Cameras are increasingly monitoring noncriminals engaged in technically legal behavior. The second trend: Special new artificial intelligence software is processing video feeds to look for unacceptable behavior. The machines are watching us, and they are making judgments about what we do. Computerworld.com

20 June 2007

Major Pain: 10 New-Millennium Maladies

Here is the roster of the computer and gadget-related ailments that have emerged since the year 2000. Datamation

14 June 2007

Apple Picks a Fight It Can't Win

By announcing a Windows version of Apple's Safari browser, Jobs uncharacteristically entered a mature market not created or controlled by Apple. Safari on Windows will fail. Computerworld.com

Put Job Hunting On Auto-Pilot

Give me one good reason why you're not currently looking for a better job. (It’s a trick question – there aren’t any good reasons.) So stop making excuses, and put your job hunting on auto-pilot. Datamation

07 June 2007

Wireless Charging: Here At Last

Imagine if your smart phone was as advanced as your toothbrush -- at least in the charging department. That would be cooler than your peppermint toothpaste. Computerworld.com

Three Things You Should Always Fake

In general, I like to "keep it real" as much as the next guy. But there are three things you should never keep real: Your e-mail address, your phone number and your search engine. Datamation

31 May 2007

Learning From Trash

Let me guess: You have too much stuff, right? Here's how to get rid of it. ZenHabits

Will Microsoft Beat Apple With Its 'Giant iPhone'?

Microsoft beat Apple with an announcement. But will Apple beat Microsoft with shipping an actual product? Computerworld.com

30 May 2007

Clickin' It Old School

I'm going to give you some tips for mastering forgotten secrets from the dawn of personal computing (the 1980s). Datamation

16 May 2007

Three Laptop Tricks For Better Presentations

A great presentation requires ideas and techniques that have nothing to do with technology -- and they're well known. Go to Garr Reynolds, Presentation Zen and Seth Godin for everything you need to know about how to deliver a great presentation. In addition to all that, here are three laptop tricks I use that are less well known, but will help you deliver better presentations. Datamation

11 May 2007

We the People Demand a Gadget Bill of Lights

Sometimes I think the companies that make cell phones, gadgets and PCs never actually use their own products. In particular, one of my biggest complaints is how these vendors put annoying little lights on everything but fail to illuminate their products in ways that are actually useful. Computerworld

09 May 2007

The 12-Step Program For News Addicts

The first step in dealing with addiction is to admit you have a problem. In the spirit of that cliché, allow me to fess up: "Hi, My name is Mike, and I'm a newsaholic." "Hi, Mike!!" With that out of the way, let me tell you how I get my fix. Datamation

04 May 2007

Are iPod-Banning Schools Cheating Our Kids?

High schools are increasingly banning iPods because some kids use them to cheat. But the bans do raise questions, the most interesting of which is: Should iPods or other handheld gadgets instead be "required" during tests? Computerworld

06 April 2007

Why Cell Phones Are Still Grounded

How many times have you heard this? "At this time, all electronic devices, including cell phones and two-way pagers, must be turned off and put away. After takeoff, I'll let you know when you may use approved electronic portable devices." Of course, those "approved electronic portable devices" won't include your cell phone, not until after you land. The reason is that cell phones interfere with the airplane's electronics, right? Well, no, actually. Computerworld.com

27 March 2007

Finally, E-Mail and Voicemail Have Merged

Pop quiz, hotshot: You're driving down the highway. Suddenly, you remember that you made a commitment to your boss. If you don't make a note to yourself right now, you may forget, and fail to keep your commitment. What do you do? Datamation

21 March 2007

Manage Your Personal Data Flow

We spend a lot of time and energy learning how to find information -- how to improve our Google searches; data-mine our own PCs and company networks; and discover the most valuable sites, blogs and feeds. But is finding information really our biggest problem? With information overload bloating our inboxes and boggling our minds, I think most of us need help learning how to avoid information -- at least until we need it. Datamation

02 February 2007

Windows Vista: The 'Huh?' Starts Now

Microsoft is losing consumer operating system market share to Apple for many reasons, but most of those reasons can be oversimplified thus: Mac OS is simple, and Windows is complicated. That's why it may be such a costly error for Microsoft to make the Vista upgrade such a confusing mess. Computerworld.com

25 January 2007

Wait! Don't buy Windows Vista!

Unless you've recently emerged from a coma, you know the consumer versions of Microsoft's new Vista operating system ship Tuesday. If you're about to download or purchase Windows Vista and install it on a PC, I'm here to talk you out of it. Computerworld.com

18 January 2007

How Steve Jobs Blew His iPhone Keynote

Steve Jobs' blockbuster keynote address at last week's Macworld was brilliantly and powerfully delivered -- one of his best ever. It was also a colossal mistake. Computerworld.com

11 January 2007

20 Things We Don't Know About the iPhone

Steve Jobs unveiled his breathtaking iPhone vision Tuesday, calling it a "magical" device that would "change the world" when it ships in June. Jobs' use of the word magical hit the nail on the head. Jobs' keynote speeches are more than just speeches. They're magic shows. A skilled magician makes you believe in magic. He makes you believe the magician has supernatural powers to, say, make people (or competitors) disappear. But there's no such thing as magic. The magician makes you believe by showing you one thing but keeping you in the dark about all the facts that might shatter the illusion. Computerworld.com

04 January 2007

Why Your Next Wireless Gadget Will Be a Car

We Americans love our cars, don't we? We have turned them into mobile bubbles of comfort and entertainment -- extensions of our homes, really. Nowadays, cars have incredible sound systems, comfortable seats, DVD players -- you name it. Just like home. But our homes have one thing cars don't have: Wi-Fi networks. Wi-Fi and automobiles. Automobiles and Wi-Fi. The two were made for each other, if you think about it. Computerwworld.com

28 December 2006

Five Fantastic Free Phone Tricks

Sure, you bought a great cell phone, but is it reaching its full potential? If you're like most mobile phone users, the answer is no. You can, however, make a New Year's resolution to turbocharge your phone with five new capabilities. The best part is that you don't have to spend a dime. It's all free. Computerworld.com

14 December 2006

Smartphone of the Future: The BlackBerry Pearl

Don't look now, but the smart phone of the future has arrived. RIM's BlackBerry 8100, the Pearl, is the first of a radical new generation of smart phones. Computerworld.com

22 November 2006

Zune: So You Want To Be an iPod killer

Microsoft's Zune finally shipped, and everyone agrees: It's nice but definitely no "iPod killer." But it could be. And should be. Here's how. Computerworld.com

17 November 2006

The Myth of Maximum Megapixels

Camera vendors and consumer electronics retailers sell digital cameras as if the pixel count -- the number of pixels a camera's electronics can capture -- is the most important measure of quality. I'm here to tell you that pixel count has become unimportant almost to the point of irrelevance. Megapixels don't matter anymore. Computerworld.com

03 November 2006

Why Gadget Makers Can't Keep a Secret

We live in, arguably, the golden age of leaks about yet-to-be-released gadgets. But while these leaks are fun for consumers and keep columnists like me busy, they're bad news for the companies that produce gadgets. So why can't these guys keep a secret? Computerworld.com

13 October 2006

Why Phones, Keyboards and Mice Make Me Sick

You've got antivirus software protecting your network, PCs and workstations. Nice going! But what about the "computer viruses" Norton can't help you with? Don't look now, but your desk and everything on it (especially your keyboard) is a horrible science project; a thriving freak show of an ecosystem teaming with nasty, microbial sea monkeys. Your cell phone is even worse. Computerworld.com

28 September 2006

Why Microsoft's Zune Scares Apple to the Core

Apple fans point and laugh at Microsoft's entry into a market totally dominated by the iPod and its transcendent design. Apple's media players are so good they have transformed consumer electronics, inspired a massive gadget "ecosystem" and spawned a thousand imitators. Every pretender to the media player throne -- and there have been hundreds -- has been thoroughly smacked down by Apple and its untouchable iPod. So why is Apple so scared? Computerworld.com